PRODUCT SUPPORT
Fill out our quick and easy web form to request product support from our expert team!
We’ll get back to you as soon as possible to diagnose your issue and recommend the best solution.
Monday7:30am-5:00pm
Tuesday7:30am-5:00pm
Wednesday7:30am-5:00pm
Thursday7:30am-5:00pm
Friday7:30am-5:00pm
SaturdayClosed
Sunday Closed
SUPPORT REQUEST
Before You Call
Many garage door problems have simple causes. Before you send a request, check that the opener is plugged in and the wall button works, that nothing is blocking the safety sensors near the floor and their lights are on, and that the door isn’t manually locked.
If the door is very heavy, you heard a loud bang, or a cable is loose, stop using the door and call us. Those are signs of a broken spring or cable. Learn more in 7 signs your garage door spring is broken and garage door noises and what they mean. For urgent help, call (905) 727-1382, Monday to Friday, 7:30 a.m. to 5:00 p.m.
PHONE / FAX
ADDRESS
40 Industrial Parkway South
Aurora, ON, L4G 3W2